Does traction DK integrate with Infiniti Canada's lead distribution?

Yes. traction DK integrates directly with Infiniti Canada's lead feed, ensuring every prospect is captured and routed in real time.

Does traction DK support omnichannel for Infiniti retailers?

Yes. traction DK manages SMS, email, phone, and chat from a single platform — delivering a consistent premium experience aligned with Infiniti's luxury standards.

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OEM Certified

traction DK × Infiniti

Infiniti Canada — Infiniti Retailer Program

The certified CRM for Infiniti dealerships in Canada — natively integrated with OEM systems.

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OEM Certified

100% Canadian Dealers

Native OEM Integration

Bilingual Support

5 Certifications

About this certification

traction DK: the certified CRM for Infiniti dealerships

traction DK is officially certified for Infiniti Canada retailers under the manufacturer's approved vendor program. It delivers a premium customer journey, direct integration with Infiniti Canada's lead feed, and full compliance with retailer program requirements.

INF

Infiniti Certified Partner

The Infiniti Retailer Program demands a high standard for customer experience. traction DK is built to meet those standards — with omnichannel communication, precise tracking, and luxury-grade follow-up automation.

Officially Certified

traction DK

Discover the full platform

The CRM built exclusively for Canadian dealerships — automotive, recreational vehicles, and more.

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CRM

traction CRM

The complete CRM for your dealership — leads, pipeline, follow-ups, DMS integrations and reporting in one platform.

Lead capture & pipeline management
Automated follow-up sequences
Sales & service reporting dashboards

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traction AI Agents

AI agents that work around the clock — qualifying leads, booking appointments, and following up automatically, 24/7.

Instant lead response — under 60 seconds
Bilingual AI conversations (FR & EN)
Built for automotive dealerships in Canada

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Features

What you get with Infiniti certification

Lead Integration

Direct capture from the OEM lead portal into traction DK. Every inquiry routed and tracked instantly.

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Sales Performance

Dashboards aligned with manufacturer standards. Track volume, conversion rates, and gross profit in real time.

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Automated Follow-ups

Scheduled and triggered follow-up sequences designed around the recommended sales process.

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Real-Time Inventory Sync

Automatic synchronization of vehicle inventory between your DMS and CRM. New and used vehicles, always up to date.

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Coverage

Sales & Service

traction DK covers the complete dealership — from lead capture to service retention.

Sales

Lead capture & routing
OEM lead portal integration
Follow-up automation
Pipeline & deal tracking
Manufacturer KPI dashboards

Service

Service appointment reminders
Recall & maintenance campaigns
Customer retention sequences
Service history tracking
CSI score improvement tools

OEM Certifications

100%

Canadian dealers

Manual imports

Platform for all

FAQ

Frequently asked questions

Infiniti Certified CRM

Are you a Infiniti dealer?

Learn how traction DK integrates with your Infiniti manufacturer program and what it means for your dealership.

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Ready to transform your dealership?

Plans tailored to your team size, rooftop count, and automation needs. Join 150+ dealerships already using Traction.

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